Sending / Returns / Payment

Sending

Parcels are usually dispatched within 3 days after receipt of payment and by Czech Post (DHL) with shipment tracking. We provide you with a link that allows you to track your package online.

The shipping costs include handling and packaging costs as well as postage costs. Processing fees and transport costs are fixed,. We recommend that you group your items in one order. We can not group two separate orders, and shipping costs will apply to each one of them.

Boxes are generously sized and your items are well protected.

Returns

Do not send the goods back as a cash on delivery (the cash on delivery will not be accepted)

You can return the Goods without giving any reason within 14 days from the date of receipt of the shipment.

Goods must be undamaged by improper handling.

About returning goods, please inform us (e-mail).

Payment

Payment in advance (PayPal, bank transfer)

We ship by cash on delivery only in the Czech Republic